Help
How do I log quickly?
Tap pee, poop or water on the home screen. Apple Watch and Home Screen widgets also offer shortcuts; some Control Center features require a newer OS. With the privacy lock enabled, widgets hide private numbers.
How do I correct a record?
Open the record to edit or delete it. For backdated entries, check the date, time and category, then verify the saved entry in History.
How does the 3-day bladder diary work?
Go to Me → Doctor Report and open the 3-day bladder diary. Start today or tomorrow. It summarizes the selected three days without changing the underlying records. Creating a shareable or printable PDF requires Pro.
What should I do before changing phones or reinstalling?
Save a password-encrypted backup under Me → Data and keep the password secure. Restore it on the new device. Apple device transfer or an encrypted system backup is another option. CSV and PDF are for viewing and sharing, not a full restore backup.
Why are Health features or reminders not working?
Check the related in-app switches and system notification, Health and motion permissions. Watch features also need permission on your watch. System settings, Focus and device state can affect reminders.
How do I restore Pro on another device?
Use the Apple Account that made the purchase and tap Restore on the purchase page. If it is not found, check the account and network before contacting support.